Privacy Policy
Last updated: 31 August 2026
Bee in the Borough CIC respects your privacy and aims to be clear about how we collect and use personal information.
Who we are
Bee in the Borough CIC is a Community Interest Company registered in England and Wales.
Company number: 16641960
Registered office: Unit 29 Highcroft Industrial Estate, Enterprise Road, Horndean, Hants, United Kingdom, PO8 0BT
For privacy enquiries, you can contact us using the details provided on our Contact page.
Information we collect
When you contact us through our website contact form, we collect the information you choose to provide. This normally includes:
- your name;
- your email address; and
- the contents of your message.
Please avoid including sensitive personal information in your message unless it is necessary for your enquiry.
Why we use your information
We use information submitted through our contact form to receive, manage and respond to enquiries and to communicate with you about the matter you have contacted us about.
Our usual lawful basis for this processing is our legitimate interests in communicating with people who contact Bee in the Borough and managing enquiries relating to our activities.
Where correspondence is necessary in order to take steps at your request before entering into a contract, or to perform a contract with you, we may instead rely on contract as the lawful basis.
Where we need to retain or use information to comply with a legal obligation, we may rely on legal obligation.
How your information is handled
Our website and Bee in the Borough email accounts are hosted using HostGator services. Our hosting provider processes personal information on our behalf in providing these services.
Contact-form submissions are stored within our WordPress website. The form also generates an email notification containing the information submitted.
Our website maintains temporary outgoing-email logs for troubleshooting and delivery purposes. These logs may contain the name, email address and message submitted through the contact form.
We do not sell personal information.
How long we keep your information
Contact-form submissions are normally retained for up to 12 months from submission.
Outgoing-email logs generated by the website are normally retained for up to 30 days.
Email correspondence may be retained for as long as reasonably necessary to deal with your enquiry and any resulting relationship with Bee in the Borough.
Information may be retained for longer where necessary for an ongoing relationship or to meet legal, regulatory, accounting or other legitimate record-keeping requirements.
We periodically review the information we hold and delete information when we no longer need it.
International transfers
Some of the services we use to host our website and email are provided by companies that process information outside the United Kingdom, including in the United States.
Where personal information is transferred internationally, appropriate safeguards are used in accordance with UK data-protection law. These may include recognised adequacy arrangements or approved contractual safeguards, such as the UK International Data Transfer Addendum to the European Commission’s Standard Contractual Clauses.
You can contact us if you would like further information about the safeguards applying to your personal information.
Cookies and external services
Our website does not currently use cookies during the ordinary public browsing and contact-form journey.
Website fonts are hosted locally by Bee in the Borough rather than being loaded from Google Fonts.
If the way our website uses cookies or external services changes, we will review this policy and any consent requirements.
Your data protection rights
Depending on the circumstances and the lawful basis on which we process your information, UK data-protection law may give you rights including the right to:
- ask for a copy of personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your personal information in certain circumstances;
- ask us to restrict the way we use your information in certain circumstances; and
- object to certain processing of your personal information.
You have the right to object to processing based on our legitimate interests.
If you wish to exercise any of your rights, please contact us. We may need to confirm your identity before fulfilling a request.
Complaints
If you have concerns about how Bee in the Borough handles your personal information, please contact us first so that we have an opportunity to address them.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.
Changes to this policy
We may update this Privacy Policy if our website, activities or use of personal information changes. The date at the top of this page will show when it was last updated.